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Shipping Policy

A Legal Disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - The Basics 

A Shipping Policy is a legally binding document designed to define the relationship between you and your customers. It outlines your obligations and responsibilities, as well as addresses various scenarios that may arise during the shipping process and how each situation will be handled.

Having a clear Shipping Policy is beneficial for both you and your customers. It provides your customers with clear expectations regarding your shipping practices, while giving you the advantage of increased customer trust. People are more likely to shop with you if they understand your shipping timeframes and processes.

In terms of shipping timelines, we ensure that orders are dispatched within a minimum of 5 working days and a maximum of 7 working days, depending on the location and product availability.

What to Include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

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